Call Center

PeardioTM provides support to your prospects and customers with an emphasis on inbound and outbound communications using phone, live chat, SMS, and e-mail. We are making a difference in the contact center marketplace by meeting your toughest requirements through the use of proven customer management solutions using our advanced technology infrastructure.  

Peardio's call center solutions continually strives to enhance our delivery of service excellence thereby increasing the profitability and success of our clients.

Peardio's most common call center services:

  • Virtual assistance (24/7 phone answering, Live chat, SMS, Email support)
  • Customer Care
    • Billing inquiry
    • Claims processing
    • Order taking/tracking
    • Help desk support 24/7
    • Medical reminders
    • Overflow after hours support
  • Telemarketing/Telesales
    • Event registration using web-based software system
    • Reservation
  • Appointments & schedule management
  • Receivable management & collection reminders